At LHSA, we understand that home is where the heart is, and we're here to guide you through the process of applying for a Home Care Package from the government. This funding is designed to bring support directly to your doorstep, allowing you to maintain the familiarity of your own home and preserve your independence.

Lady on the phone to Local Health Services Australia.

Step 1: Reach Out for an Assessment

Applying for an assessment is simple and can be done online or by calling My Aged Care at 1800 200 422. If you prefer, your GP can also refer you for an assessment. We're here to assist you - just give us a call at LHSA assistance, and our friendly team will help you navigate this initial step. Having your Medicare card handy will make the process even smoother.

Have a meeting with Local Health Services Australia to find out about your aged care package.

Step 2: Personalised Face-to-Face Meeting

Within three weeks of reaching out to My Aged Care, you'll be contacted to arrange a face-to-face meeting in the comfort of your home. This meeting allows My Aged Care to better understand your unique needs. Use this guide to better understand what will happen in this meeting

Elderly waiting patiently.

Step 3: Patiently Awaiting Your Home Care Package

Once approved, you'll be placed on the national queue to await your Home Care Package. The wait times can be found here, with shorter durations for those in "High Priority" situations.

When your wait time is less than three months, My Aged Care will send a letter advising you to find a Home Care Package Provider. That's the perfect time to connect with us at Home Care Assistance.

Elderly woman giving a high five while smiling.

Step 4: Let’s Start the Journey Together

Give our team at Local Health Services Australia a call. We're dedicated to crafting an individualised care plan alongside you. Our goal is to make it easy for you to receive the best care and value from our services. We've found that by carefully listening to your needs, we can help you continue to live life to the fullest.

Navigating your Home Care Package is our expertise, and we're here to make it as seamless as possible for you. Set up a call with us today, and let's embark on this journey together.

Remember, at Home Care Assistance, your comfort and well-being are our top priorities.

November 13, 2023 — Seema Mishra